People trust reviews more than your website, your ads, and possibly your mother. But happy customers rarely leave reviews on their own โ they're too busy enjoying your excellent service. So we ask for you. Politely. Automatically. Relentlessly (in a nice way).
In your dashboard, go to Reputation โ Settings and add your Google and Facebook review links. This is the one slightly boring step. Reward yourself with a snack after.
Go to Automations โ Create Workflow. Trigger: Appointment Completed or Deal Won โ strike while the happiness is fresh, like a comedian reading the room.
Add a Wait step (2โ3 hours โ let them bask in the glow), then an SMS with your review link:
Pro move: first send a "How did we do? Reply 1โ5" text. 4s and 5s get the public review link; 1โ3s get a "sorry, let us fix it" message instead. Bad reviews get defused in private. It's like a bouncer, but for your reputation.
Hit Publish. Every happy customer now becomes a billboard. You'll start checking your rating the way teenagers check their likes.