The Missed-Call Text-Back

📲 The missed-call text-back

Here's a horror story: a customer calls, you're busy, they get voicemail, they call your competitor. 78% of callers won't leave a voicemail. They just... vanish. Like your motivation on a Monday.

The fix takes 5 minutes and works forever: when you miss a call, the software instantly texts the caller back.

👻 Voicemail is where leads go to haunt you. Let's exorcise it.

Step 1: Open Automations

Go to Automations → Create Workflow. Choose the trigger Call Status and set it to "missed" or "voicemail." The software is now standing guard over your phone line.

Step 2: Add the text-back

Add an SMS action immediately after the trigger — no waiting. Speed is the whole point. Write something warm and human:

✍️ Try: "Sorry we missed your call! How can we help? — {{your business}}" — Short, sweet, and it arrives before they've even hung up. Okay, almost.

Step 3: Notify yourself (optional but smart)

Add an internal notification so you or your team see the missed call instantly. Now nothing slips through — it's like having a receptionist with superpowers and no lunch breaks.

Step 4: Publish and relax

Hit Publish. From now on, every missed call becomes a text conversation instead of a lost customer. You've basically invented a time machine that recovers lost revenue.

📈 Business owners tell us this one automation alone pays for the whole platform. We'll let you do the victory dance privately.

Keep going

Build your first automation if you haven't yet.
Put your reviews on autopilot next.